Skip to Content
chevron-left chevron-right chevron-up chevron-right chevron-left arrow-back star phone quote checkbox-checked search wrench info shield play connection mobile coin-dollar spoon-knife ticket pushpin location gift fire feed bubbles home heart calendar price-tag credit-card clock envelop facebook instagram twitter youtube pinterest yelp google reddit linkedin envelope bbb pinterest homeadvisor angies

Heating & Cooling Solutions by R & D Heating and Air

At R & D Heating and Air, we provide Northern Utah with high-quality heating and cooling services that are as effective as they are affordable. We pride ourselves on delivering professional, fair, experienced, and respectful services to our loyal customers across Weber, Box Elder, Davis, and Salt Lake counties and are fully licensed and insured for your peace of mind. Whether you need furnace repairs, air conditioning replacements, thermostat installations, or other heating and cooling services, we’re the team to call! Do you have questions about our range of services? Well, we have answers! Read on to learn more about some of our most frequently asked questions.

Furnace & Heating

What is an HVAC system?
HVAC stands for heating, ventilation, and air conditioning, and refers to the different systems that work to control the environment within your residential or commercial space. This system also ensures the cleanliness of the air inside and can consist of many different components depending on your heating and cooling needs. These components can be furnaces, air handlers, packaged units, heat pumps, ductwork, thermostats, air purifiers, and more. As an HVAC company that leads the way in home comfort innovation, R & D Heating and Air can help you determine what type of HVAC system is right for you.

How often should I have my furnace checked?
At R & D Heating and Air, we recommend having your heater checked yearly to ensure it’s running at peak efficiency. We also advise that you have your system inspected before the onset of winter, so you don’t get stuck in the cold! Either way, our team can perform prompt heating and cooling services, and even run a detailed diagnostic test, as well as check for gas leaks, carbon monoxide, and more. The more you have your furnace checked, the better our team can catch problems before they become more severe. Which, in turn, works to save you money!

How do you know when your system needs furnace repair?
Many tell-tale signs indicate a need for furnace repair; you just have to know what to look for! The most common symptoms that your system needs to be inspected by the HVAC professionals at R & D Heating and Air include the following:

Abnormal furnace smells – It is normal for your furnace to produce a smell after turning it on for the first time that year, but this smell should dissipate fairly quickly as the unit runs. If the odor does not go away, you may have a problem with your furnace. Smells coming from your furnace can indicate a wide range of issues, from excessive dust, combustion byproduct leaks to more serious gas leaks. If you notice your furnace has a persistent smell, have our HVAC professionals pay you a visit to assess the odor and determine the cause.
Difficulty starting the unit – Older furnaces may give you trouble when it comes to turning on and staying on. If you have to try multiple times to start your unit or have to restart your furnace throughout the day, you likely need furnace repair. These types of issues usually stem from faulty wiring or a damaged thermostat. We will take a look at your unit and see if a simple repair is enough to resolve the issue.
Discolored pilot light – Make sure to keep tabs on your unit’s pilot light. A blue light is an indication of a healthy furnace, whereas a yellow or similarly colored pilot light can indicate a ventilation issue. Your furnace’s pilot light will typically only change when gases like carbon monoxide fail to dissipate as they should. This issue can not only make your system prone to combustion, but it can also cause health problems for you and your family. To avoid these potentially severe issues, make sure to reach out to a professional HVAC company as soon as you notice a discolored pilot light.
Inadequate heat – As one of the more obvious signs that your system requires furnace repair, insufficient heat means that something has caused your unit to stop doing its job. This is typically due to leaking ductwork or defective thermostats that are not correctly communicating with your furnace unit. Our seasoned professionals come across these types of issues all the time and can quickly find a solution to repair your furnace.
Unusual noises – As no furnaces are entirely silent, a noticeably noisy furnace can indicate serious underlying problems with your unit. If you notice squealing or whistling sounds, this could be a belt or fan issue, while banging or groaning noises are often the result of broken or loose internal components. Catching these issues early means you will spend less money on furnace repair, so call as soon as you notice something seems off.
Poor air quality – Your furnace has a direct impact on your home’s indoor air quality, as a broken system will move dirt, bacteria, and other foreign particles throughout your home. If you notice an increase in dust or other particles floating through the air of your home or begin experiencing systems like coughing, frequent colds, or other respiratory ailments, call R & D Heating and Air for furnace repair.
If you notice any of these problems with your unit, be sure to call our team as soon as possible to receive reliable and comprehensive furnace repair services.

What is forced-air heating?
Forced-air heating is a heating system that uses air as a heat transfer medium. These systems rely on ductwork and vents for air distribution and supplying heat to the entire house with fan-forced air. Since these ducts are typically out of sight, it is vital to have them checked periodically to ensure your system can run as smoothly as possible.

Heat pump vs. furnace?
This answer depends on many factors, including where you live, the size of your home, and what you’re looking for in a unit. Every home and homeowners’ needs are unique, but the team at R & D Heating and Air can give you recommendations based on your situation. As a general rule of thumb:
• If your state’s winters average around 30-40 degrees Fahrenheit, a heat pump is likely the ideal candidate for your home. Living in a climate that has milder winters like the Southeast may benefit from a heat pump. Additionally, locations with low electric rates are prime candidates for heat pumps.
• If your state’s winters are frigidly cold with temperatures consistently below freezing, a furnace will likely be your best bet. Furnaces fare better in cold-weather climates because they don’t depend on the outdoor temperatures to convert to heat.
Unsure which option would be best for your Northern Utah home? Don’t worry! We can assess your needs and location to help set you up with the best system for your space.

Air Conditioning

How do I know when I need air conditioner repair?

You likely need air conditioner repair if you notice the following warning signs:
Warm air – If your system’s thermostat is switched to cooling mode, yet your air conditioner is still blowing out warm air, restricted airflow or a compressor issue may be to blame.
Insufficient air flow – Poor airflow is a common sign that your air conditioner may be ineffective. This is typically due to some sort of blockage, a clogged air filter, a broken motor, or something more serious within your system.
Frequent cycles – Your air conditioner should go through regular cycles no matter the weather, though it should not be continually cycling on and off. If you notice the cycles are too frequent, contact the team at R & D Heating and Air.
High humidity – Your air conditioner should be moderating humidity levels automatically. If your cooling system seems to be having a hard time keeping humidity levels within a comfortable range, you may require air conditioner repair.
Water leaks – Though your heating and cooling system will likely produce condensation as it operates, pooled water or an active leak around your unit is never a good sign. Leaks can quickly damage your home, so be sure to call on the professional team at R & D Heating and Air for prompt assistance.
Strange odors – Strange or bad smells should never be coming from your HVAC system. As soon as you smell something off, call us.
Unusual noises – Though low-level sounds are perfectly normal, noises like whistling or grinding can signal something more severe and indicates a professional tune-up may be necessary.

How do air conditioners work?
The air conditioner in your central heating and cooling system provides cool air through ductwork inside your home by carrying out a process that draws the warm air inside and then removing the heat.

How long will my air conditioner last?
If you take care of your air conditioner and have a proper maintenance routine set up for it, you can expect its lifespan to be 15-18 years. With that being said, other factors significantly affect the life of your system, such as the intensity of use and quality of the installation. That’s why it’s best to only rely on professionals for air conditioning repair and installation.

How can I improve my air conditioner’s energy efficiency?
Though the most obvious answer would be to invest in a high-efficiency heating and cooling system, there are still a few things you can do to improve your older unit’s efficiency. These include:
• Changing your air filters regularly
• Cleaning your system’s coils
• Performing regular tune-ups
• Having a maintenance plan

How do I know if I need air conditioning repair or replacement?
As a good rule of thumb, you should replace your air conditioner if you keep having issues and spending money on repairs. If you’re spending more time and money repairing your system than the system itself is worth, it is likely time for a full replacement.

Indoor Air Quality

What is indoor air quality?
Indoor air quality is used to describe how the inside air can affect a person’s health, comfort, and ability to work. This can have to do with temperature, humidity, lack of ventilation, mold from water damage, or exposure to chemicals.

What is considered good indoor air quality?
The qualities of good indoor air quality include comfortable temperatures, proper humidity levels, control of pollutants, and an adequate supply of fresh outdoor air.

What are the most common indoor air quality issues?
The most common issues associated with indoor air quality include the following:
• There isn’t enough ventilation, causing a lack of fresh air or contaminated air being brought inside
• Improper upkeep of your ventilation, as well as your HVAC system
• High levels of moisture damage due to leaks, flooding, or high humidity
• Construction or remodeling projects have decreased air quality for various reasons
• Contaminated indoor and outdoor air

Should I be concerned about my home’s indoor air quality?
Technically, we should all be concerned with our home’s indoor air quality. Though modern building materials for homes do a great job at keeping the heat or cold out, this airtight method also works to keep the air in, which can become hazardous to our health. With much of our time spent indoors, and with studies showing that indoor air can be far more polluted than outdoor air, this does raise some concerns. If you have questions about the air quality in your home or workplace, don’t hesitate to give the team at R & D Heating and Air a call!

What are the most common indoor air pollutants?
Many indoor air pollutants are relatively harmless, such as dust, pollen, pet dander, and fabric fibers. These typically aggravate allergy or asthma symptoms but are fairly manageable. With that being said, other indoor air hazards are not as manageable, such as mold, radon, lead particles, asbestos, nitrogen dioxide, secondhand smoke, and carbon monoxide. These can be severely hazardous to you and your family’s health, which is why if you begin developing unexplainable symptoms, like headaches or fatigue, an air quality test may be necessary.


What is a thermostat?
A thermostat is a component that senses the temperature of your heating and cooling system and maintains your desired temperature.

How do I know when it’s time to replace my thermostat?
If your thermostat doesn’t communicate with your HVAC system effectively, it will likely need replacing. Essentially, your thermostat is the device that makes your system work according to your demands. So, if your thermostat is not working, it will result in a faulty system. Call the team at R & D Heating and Air. We can determine if there is an issue with your thermostat and give you options on home thermostat replacement.

What is a smart thermostat?
A smart thermostat is a thermostat that can be used with various home automation elements. Just as with a traditional option, it is responsible for controlling your home’s heating and air conditioning. Smart thermostats are growing in popularity due to their ability to offer greater control over your home’s temperature and overall climate. They also save many homeowners money on their energy bills, which makes them a smart option.

Will a programmable thermostat lower my utility bill?
In most cases, yes. A programmable thermostat is said to lower a home’s utility bills by at least 20%. Switching to a programmable thermostat can deliver an average saving per year of $180. Not bad! And when you take into consideration a programmable thermostat means your system won’t have to run all hours of the day, you will inevitably save on utility bills. Additionally, a system that runs conservatively also extends its life expectancy.

At what temperature should I set my thermostat?
We recommend our Northern Utah customers set their thermostat to 78-80 degrees in the summer and 70-72 degrees in the winter.

Ductless HVAC

What is a ductless HVAC?
A ductless air conditioner or heat pump typically consists of a wall-mounted indoor unit combined with an outdoor compressor. Ductless heating and cooling systems are two-way heat pumps that transfer heat between outdoor and indoor air by compressing and expanding refrigerant. These types of systems use variable speed compressors with invert technology to continuously match the heating and cooling load.

Are ductless air conditioners more efficient than central air conditioners?
Yes! Ducted systems used by a central air conditioner account for up to 30% of energy lost during the cooling process. In contrast, a ductless air conditioner eliminates the need for a ducted system and saves you up to 30% on cooling costs. Ductless AC units and heat pumps are a great way to conserve energy when cooling or heating your home.

What is the difference between a ductless mini-split and a ducted mini-split?
A ductless mini-split moves the heat into your home from the outdoor unit using refrigerant, where heat is delivered to an indoor mounted unit and circulated throughout the contained area. A ducted mini-split, on the other hand, moves heat using refrigerant, delivering it to the home via short-run ductwork and registers to multiple zones of the house. Ducted mini-split systems serve more areas but require additional costs to run.

How long will a ductless system last?
With proper care and a regular maintenance routine, a ductless air conditioner or heat pump should perform for nearly 20 years. Check your system manufacturer’s maintenance guidelines or give our team a call for help.

What kind of maintenance does a ductless HVAC system require?
Ductless heat pumps and air conditioning units require basic maintenance that can easily be carried out by homeowners, such as keeping indoor filters and outdoor coils clean. With that being said, we recommend periodic professional servicing to ensure proper maintenance techniques and optimum performance of your system.


What is a refrigeration system?
Refrigeration systems are closed-loop operations and maintain colder temperatures since they are within a closed, insulated box. They contain many components, including a compressor, a metering device, a hot condenser coil, a cold evaporator coil, fans, and a control unit or thermostat.

What happens during a refrigerant cycle?
1. The compressor receives refrigerant from the evaporator. It then compresses the refrigerant, into hot, high-pressure gas.
2. The liquid refrigerant then passes through the metering device where it evaporates, creating low pressure, cold gas.
3. This low-pressure gas then circulates through the evaporator coils, absorbing the heat and cooling the box.
4. The gas then returns to the compressor, and the cycle starts again.

What are the signs that my refrigerator needs services?
The signs that you need refrigerator repair include the following:
• Buzzing sounds
• Leaks from the base of the unit
• Not staying cool
• Condensation developing on the door walls
• Spikes in your energy bill
• Loose or broken seals

Appliance Repair
What types of home appliances can R & D Heating and Air repair?
We can repair the following appliances:
• Dishwashers
• Freezers
• Garbage disposals
• Ice machines
• Ranges and wall ovens
• Refrigerators
• Trash compactors
• Washers and dryers
• Window air conditioners
• Whole-home humidifiers
• And more!

How do I know if I need washer repair?
The tell-tale signs that you may need washer repair include the following:
Unusual noises – you’re likely familiar with the usual sounds a washer makes but hearing loud and strange noises could indicate a problem that needs to be examined by professionals.
The drum is not filling – Your washer should begin filling the washer drum as soon as you put clothes in and activate it. When this does not happen, there may be a problem with the water pressure or hose.
The drum doesn’t spin – If the drum of your washer does not rotate, this can be the cause of a plethora of underlying issues. It is best to have someone from R & D Heating and Air come to your home to take a look at your machine to determine what is causing the issue.
Water won’t drain from the drum – If the water in your washer does not drop out of the drum after the cycle ends, a corrugated drain or blocked hose could be to blame. Our team has the solutions necessary to get your washer up and running smoothly again in no time.

How do I know if I need microwave repair?
The signs that indicate you might require microwave repair include the following:
Your food is not cooking correctly – If it takes much longer than usual for your microwave to cook your food thoroughly, this may be a warning sign that there is an underlying issue with your device.
The door won’t seal – If the door on your microwave will not shut or pops open after a few minutes of use, we can fix this dilemma to up your microwave’s effectiveness.
You see sparks or smoke – Don’t let this common household device become a fire hazard. Contact our team for microwave repair before the issue becomes more severe.
You hear strange sounds – Don’t overlook any strange sounds coming from your microwave.

CTA: Call now for expert heating, air conditioning, and appliance service and repair!